Internal SMS Communication Policy (with Opt-In Consent) Purpose:

This policy governs the use of SMS (Short Message Service) communication between employees for work-related purposes, ensuring professionalism, data security, and legal compliance.

Scope:

Applies to all employees, contractors, and temporary staff who may use SMS to receive or send internal business communications.

Contact Us:

For questions or concerns about your data or this policy, please contact (325)340-0745 or dispatch@classicct.com

  1. Opt-In Requirement
  • Employees must formally opt in to receive business-related SMS messages on their personal or company-issued devices.
  • The opt-in must be documented via a signed consent form or through an authorized digital consent process.
  • Employees have the right to opt out at any time by notifying [HR/IT/Manager] in writing or replying “STOP” where applicable.

 

  1. Acceptable Use
  • SMS may be used for time-sensitive updates such as:
    • Shift or schedule changes
    • Meeting or event reminders
  • Urgent notifications (e.g., facility closures, emergency alerts)
  • SMS should complement, not replace, official communication tools like email or internal messaging platforms.
  • We do not share your data or mobile information with third parties for marketing purposes under any circumstances. Data collected is used solely for business purposes and will not be disclosed for marketing, even with consent.
  • You will receive internal business communications via SMS, such as company updates and notifications. Message frequency may vary based on business needs. Message and data rates may apply.
  • To stop receiving messages, text STOP. For assistance, text HELP.

 

  1. Prohibited Use
  • Do not transmit confidential, proprietary, or sensitive data (e.g., passwords, financial info, client details) via SMS.
  • SMS must not be used for personal, non-work-related, or inappropriate
  • Unsolicited SMS to colleagues without opt-in is not
  • Data collected via SMS will be used solely for registration and will not be shared with third parties except as required by law.

 

  1. Security & Confidentiality
  • Use SMS responsibly, especially when devices are shared or accessible to
  • Lost or stolen devices that receive SMS must be reported to IT
  • Employees are responsible for protecting work-related SMS messages from unauthorized
  • Data collected through SMS registration will not be transferred to any external organizations under any circumstances. The company maintains strict controls to prevent unauthorized sharing of user data, including access restrictions and regular audits.

 

  1. Retention & Monitoring
  • SMS messages are not automatically Critical communication should be logged in appropriate systems (e.g., email follow-up, CRM).
  • SMS messages sent through company systems or devices may be subject to monitoring in accordance with applicable policies.

 

  1. Compliance
  • This policy aligns with applicable privacy, data protection, and communication
  • Violations may result in disciplinary action, up to and including termination of

 

  1. Accessing This Policy
  • Employees who would like a copy of this policy may request one at any time by contacting the Human Resources department.
  • Digital and printed versions are available upon request
  • For questions or concerns about your data or this policy, please contact (325)340-0745 or dispatch@classicct.com